Client Testimonials

Mr G.T. - April 2021

Durrants are the kind of agent I wish we dealt with on all our holidays.

Mr C.W.

Thank you for making us feel safe during COVlD -19 event.

Mrs J.B.

We have had a brilliant week made all the better by our stay in a wonderfully comfortable, stylish and airy apartment - thank you.

Mr & Mrs A.R.

All very smooth booking online with documents emailed and followed up on the phone.

Ms R.W.

Thank you for the support and extra information provided due to Covid-19.

Mr & Mrs H-B.

Thank you for keeping us informed, very professional but with the personal touch, thank you so much!”

Mrs S.G-M.

Frequent discussions re. status of booking due to COVID-19 pandemic - really helpful!

Mr & Mrs J.P.

Thank you for dealing with all the Covid uncertainty.

Mrs M.W.

Lorraine was very helpful in finding just the right property for our young family.

Mr & Mrs A.M.M.

Very friendly and helpful staff in a difficult time - just out of lockdown.

The girls in the office are very helpful and obliging, they go above and beyond the call of duty

Dr Alexander

Very helpful and friendly staff.

Mr Hoolan

We had a wonderful week in Walberswick, what a great base for walking and visiting other parts of Suffolk. We will be booking early with you to return next year.

Mr and Mrs Donovan

Thank you so much for finding us the perfect little place at short notice. It has been a glorious few days.

The Howards

Lovely time as usual, we have put in a request for the same week next year. Perfection!

Mrs Scott

Really cheerful advice from staff at all times.

Mr Houghton

I enjoyed my stay very much and was completely satisfied with the service provided by Durrants.

Thank you for suggesting Bittern cottage. On arrival it was lovely and warm plus inviting with the lights and heating left on for us (it's these little things that set you apart from your competitors) and what a lovely surprise to find a gorgeous Christmas tree complete with decorations and lights in the lounge, a big thank you. A massive thank you again for helping make our Christmas special.


Clean, comfortable and fantastic position - love the personal bits and pieces relating to the history of the property and the family.


This was my first time in Southwold and I wasn’t sure about the weather or ‘Covid’, but the stay with my lovely girlfriend has been excellent, thank you!


First class staff.


Whenever I contacted a member of staff they were extremely helpful and polite

J R - S

Well stocked kitchen and great attention to detail. Thank you for welcome produce. Was reassuringly clean in these worrying times


Wonderful stay in a lovely home. Great location and very peaceful. The kitchen was very well stocked. We love Southwold!


Very comfortable accommodation. We enjoyed a peaceful and relaxing holiday


Excellent information collection on Southwold itself and further afield. Nice secluded garden and the bungalow gets sunshine in almost every room so it is really light inside. Love the world map table cloth and lots of appropriate local pictures

G & S B

We’ve always found the staff particularly helpful and always very willing to sort out and rectify any problems quickly

J C & S D

We are most happy with the service provided- all staff are very friendly and helpful


Fabulous cottage with amazing views, tastefully furnished, an absolute delight

The W’s

A big thank you to the owners for letting us stay in this fabulous property. As ever all perfect and this year the weather as well. Thanks again

Mr & Mrs C

A fabulous cottage to match a fabulous holiday. Instagram worthy interiors. Many thanks


Knowledgeable about the properties- very helpful this year about waiting to see if holiday could take place and leaving balance payment until as late as possible


Personal, friendly service

A & S M

A perfect holiday house. Beautifully styled with all you could possibly need. We have loved our stay in this very special place


The accommodation was very comfortable and clean, with everything needed for an excellent holiday


Being kept up to date on Covid- 19 situation, on how it would affect our booking and the holiday itself- very informative


Communication prior to arrival RE Covid- 19 instructions


Staff are always helpful and friendly

R & C G

Very prompt response to any queries we had.


A fantastic cottage, beautifully equipped and furnished, having easy access to the beach and the shops. Enjoyed by four generations within our family.


Very helpful when contacting the office by telephone.


Stunning views, lovely location, cosy and comfortable with lots of character- perfect.

M & A K

Very welcoming and friendly staff, the information booklet very useful.


Really enjoy the flat. The views are amazing, you can just relax and look out to sea. It is like home from home.

F C & S W

Staff lovely and friendly.


This is a wonderful property. The sitting room especially is a delight and also being able to hear the sea from the front bedroom! Wonderful! Many thanks.

Jim Kedge

Many thanks for your excellent service, clear communication,  and prompt response to the latest disappointing news from HMG. We have received the refund as you promised. We hope to come to Southwold eventually - maybe as soon as 2021! Thanks again and all the best over the next few months.

Ian and Nicky

We bought our holiday home, Barley House in Southwold, through Durrants – the process was quick and without hiccups. We decided to let the property out and found Durrants’ experience and expertise in this area invaluable. They held our hand regarding certifications necessary, inventory, cleaners and maintenance. We live some distance away, and are very grateful to Durrants for providing such a hassle-free service

Mr and Mrs Donovan

Thank you so much for finding us the perfect little place at short notice. It has been a glorious few days.

Mrs Breman

A lovely home with character in an ideal spot in Southwold.

Mary Webster

Durrants are a lovely friendly company where you will be sure to receive a warm welcome. They are knowledgeable with regards to the various holiday cottages. We have used them numerous times and are already looking forward to our next stay. We can highly recommend.

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